Outside of consular, passport and notarial services, which are provided by the Australian Consulate-General, we are unable to provide further information than is outlined below. Please also note the Australian Consulate-General does not manage enquiries relating to visas or entry-exit requirements to Australia, New Caledonia or Wallis-and-Futuna and we are unable to escalate applications or issues with the authorities in Australia, New Caledonia or Wallis-and-Futuna.
Regulations and procedures can be subject to change at short notice. Please read instructions carefully and regularly check all official websites provided for the most up-to-date information and instructions applicable to your circumstances.
Check information and recommendations on Smartraveller under What you need to know before you go | Smartraveller, Global COVID-19 health advisory | Smartraveller, and Planning to travel during COVID-19: step by step | Smartraveller. Check also information and recommendations under Australian citizens - Consular services and travelling abroad (consulate.gov.au).
Before you book your travel, check regulations as applicable to your circumstances - It is your responsibility to ensure you meet the requirements of the airline or vessel operator you are travelling with and of countries you are travelling to or transiting through. You are responsible for checking requirements applicable to your circumstances regarding visas, entry permits and exemptions, quarantine (possibly at your own expense), mandatory health and other declarations, COVID-19 testing and vaccination, use of face masks, as well as insurance to cover your specific travel, condition and circumstances. Also check the safety and COVID-19 plans applied by the airline or cruise company you intend travelling with and ensure you meet their requirements. If you need information or assistance, please contact your airline, cruise line, travel provider or employer and the relevant competent authorities in Australia, New Caledonia and in Wallis-and-Futuna directly.
Comprehensive travel insurance - If you’re leaving Australia, travel insurance is just as essential as a passport. Without it, you or your family could suffer financially if things go wrong. Ensure your travel insurance (check the CHOICE travel insurance buying guide) covers you for the places you’ll visit, the things you’ll do and any pre-existing medical conditions you have. Some destinations may also require travellers to hold travel insurance as a condition of entry. No matter who you are, where you're going and what you're doing, get insurance as the Australian Government will not pay your medical costs or your medical evacuation costs. Travel insurance is mandatory for France and Overseas France, including New Caledonia and Wallis-and-Futuna, and needs to cover all medical and hospitalisation expenses, including repatriation costs and medical evacuation. You may need to present your travel insurance certificate at departure or on arrival.
Regarding foreign visa enquiries, please note every country or territory decides who can enter or exit through its borders. Foreign governments often require you to get a visa before they let you enter. Make sure you meet all entry and exit conditions. Check with the nearest embassy, consulate or immigration department of the destination you're entering.
Visa requirements can change at short notice. The Australian Government can't provide definitive information for every destination or situation. It's your responsibility to make sure you have the right visa and meet all entry and exit conditions. If you don't, the Australian Government can’t help you.
For information on French visas, stays and work permits in New Caledonia and Wallis-and-Futuna, consider contacting the French Embassy in Canberra or the French Consulate-General in Sydney or the French diplomatic or consular representation in your country of residence.
Please also check travel conditions to and from New Caledonia available on the website of the Government of New Caledonia at Actualité Covid-19 | Gouvernement de la Nouvelle-Calédonie including for arrivals in English, and for information on vaccination and health prevention and testing, as well as for travel conditions between New Caledonia and Wallis-and-Futuna. Information on travel conditions to and from Wallis-and-Futuna, including vaccination and testing, is available on the website of the French Prefecture in Wallis-and-Futuna at COVID-19 / Actualités / Accueil - Les services de l'État à Wallis-et -Futuna (wallis-et-futuna.gouv.fr).
Please also check the Australian travel advice for New Caledonia and the Canadian travel advice for New Caledonia. Follow the advice of your country of nationality for the countries you are travelling to or transiting through available from foreign diplomatic or consular mission in Australia.
If you have any questions or concerns around your planned travel to New Caledonia or Wallis-and-Futuna, contact your airline including Aircalin or Qantas, cruise line, travel provider or employer for help and to check regulations applicable to your circumstances. Check also with your airline including Aircalin or Qantas, or cruise line on their boarding conditions and on regulations applicable to travel by minors, including those unaccompanied.